A warm welcome, before arrival
Online check-in, guest details and private documents. Reception stays in control of arrivals.
HOSPITALITY, BEAUTIFULLY CONNECTEDA little hello.
A little hello.
A whole better stay.
Bring every guest service into one beautiful web app. Your hotel’s brand, your team’s care — always just a tap away.
✓ No downloads for guests · Your own branded app
THE STAY STARTS HEREWelcome. Make yourself at home.
Extra pillows?Consider it taken care of.
✓EVERY DETAIL, ONE PLACELess waiting.
Less waiting.
More feeling welcome.
From the first check-in form to the last thank-you, keep your guest experience thoughtful and effortless.
Room service. Without the friction.
Dining, housekeeping, laundry, spa and transfers. Clear requests, real team updates.
Make every guest feel at home
Choose guest languages, publish local guides and connect a concierge grounded in your hotel knowledge.
One conversation, one happy stay
Keep guest messages and service progress together. Give your teams the context they need.
Your brand, a scan away
A beautifully branded guest app and printable QR cards. No app download required.
A workspace for every team
Reception, departments, finance and content editors get the tools and access their work needs.
BUILT AROUND YOUR HOTELYour guests see your brand.
Your guests see your brand.
Your team sees what’s next.
Build your guest app, manage services and keep operations moving in one hotel workspace. HelloRoom’s backoffice supports onboarding and platform operations behind the scenes.
Make it yoursTHE HOTEL WORKSPACEIllustrative preview
01
Guest requests fresh towels
Housekeeping02
The team accepts the request
In progress03
Guest sees the completed update
Taken care ofA clear handoff at every step.
You bring the welcome.
We bring the workspace.
1
Create your hotel
Set up your account and hotel details.
2
Make it feel like you
Add your logo, choose languages and review your services.
3
Share the experience
Publish your guest app and download your branded QR cards.
GOOD QUESTIONSA few things
A few things
you might ask.
Do guests need to download an app?
No. Guests scan your hotel QR code or open a link in their browser. Your public guide is available immediately; room services use last name and room number to verify an active stay.
Can we use our own branding?
Yes. Add your hotel logo, cover image and brand color. Your guest app, QR cards and guest emails use your hotel identity.
How does online check-in work?
Send a private reservation link before arrival. Guests complete details and any required documents, then reception reviews them. Registration never automatically checks a guest into the hotel.
Can the concierge answer in different languages?
You can publish translated hotel content and enable a grounded multilingual AI concierge when your provider key is connected. Reception messaging remains available.
Can we start directly after signup?
Yes. Your hotel workspace is available immediately with editable starter templates and task tutorials. Review the templates and publish when your details are ready.
How are payments and hotel-system integrations handled?
HelloRoom tracks service charges and recorded hotel settlements. Provider-backed payments and PMS synchronization need the hotel’s provider credentials and mappings before live use.
LET’S TALK HOSPITALITYHave a hotel in mind?
Have a hotel in mind?
Say hello.
Tell us a little about your property, or create your workspace directly.
hello@helloroom.services